CONTACT US

1. What Personal Information We Collect

We may collect personal information including:

  • Name
  • Email address
  • Phone number
  • Business name
  • Information submitted through website forms
  • Analytics data (pages viewed, browser type, IP address)

We do not collect sensitive information unless you provide it voluntarily.

2. How We Collect Personal Information

We may collect information when you:

  • Visit our website
  • Submit an enquiry form
  • Contact us via email or phone
  • Subscribe to updates
  • Book a meeting with us
  • Engage with us through social media

We may also use cookies and analytics tools to improve website performance.

3. How We Use Personal Information

We use personal information to:

  • Respond to enquiries and provide information about services
  • Schedule meetings or discovery sessions
  • Improve website functionality and user experience
  • Maintain business records
  • Comply with legal obligations

We do not sell, rent or trade personal information. We will not use your information for marketing unless you have opted in to receive such communications.

4. Disclosure of Personal Information

We may disclose personal information to:

  • Service providers who assist in website hosting, analytics, or communication
  • Professional advisors (accountants, lawyers) where necessary
  • Government or regulatory bodies if required by law

All reasonable steps are taken to ensure third parties comply with privacy obligations.

5. Data Storage and Security

We store information securely using modern security tools and hosted infrastructure. We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no online system is 100% secure, and no internet transmission is completely secure. You use this website at your own risk.

6. Access and Correction

You have the right to:

  • Request access to your personal information
  • Request correction of your information if it is inaccurate or incomplete
  • Opt out of marketing communications

To request access or correction, contact us at: tadiwanyamkondiwa@gmail.com

7. Overseas Disclosure

We do not routinely disclose personal information overseas. However, some service providers (such as web hosting or cloud storage) may store data outside Australia. By using our website, you consent to this overseas disclosure where it occurs.

8. How Long We Keep Information

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

9. Website Cookies and Tracking

We may use cookies, session tokens, and Google Analytics to analyse website performance and improve your experience. You can disable cookies in your browser settings if preferred, though this may affect website functionality.

10. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised “Last Updated” date.

12. Contact Us

For privacy enquiries or complaints, contact:
Email: tadiwanyamkondiwa@gmail.com
If your concern is unresolved, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

This privacy policy applies to our website only. If you engage our services, additional privacy terms will be outlined in your service agreement.